Why Oak Lake
Our RV Customer Service is number 1!
At Oak Lake RV, we truly believe service should be your #1 priority . and that is why we are talking about it first here. Whether this service takes place before you even visit our dealership for the first time, or if you have a problem and want to be sure to take it somewhere qualified to get it fixed efficiently and effectively, our service team can take care of you efficiently and effectively. The reputation we have built with our customers confirms that we offer unbeatable service. We have a service department with as many technicians as RV dealerships that are twice our size.
Master Certified Staff
We have factory-trained technicians that are RVIA certified including two Master RVIA and Master ASE(automotive) technicians. This is two more than many RV dealers can claim!We thoroughly inspect nearly every new and used camper with....
Our 58- point checklist for:
- Motor Homes – A, B & C
And 42-point checklist for:
- Fifth Wheels
- Destination Campers
- Tent camper
- Truck campers
- Park Models
- Travel Trailers
This checklist is the heart and soul of our dealership and dictates everything we do for you to make buying a camper or motor home as trouble-free an experience as possible! Our premier service staff and this checklist have saved customers thousands upon thousands of $$ in what would have been surprise repair costs! This can't be overstated!
We know we are not just down the street from you. Your peers sometimes have traveled over 100 miles to visit us in east central Minnesota! We either had the best selection or best price- probably both- and took the time to come check us out in person.
Our competition is grateful that we aren't out on the freeway with great exposure, but we wouldn't have it any other way. Our RV sales is located at the same location of the Oak Lake Campground and run by the same people. Our smaller, family-run operation has been operating since 1930 and the property itself owned since 1915. With the property long-since paid for, and a successful "2nd" business helping to pay the bills, we are able to keep our costs down and pass on these savings to our customers- Economics 101! We have a different dealership infra structure. You are buying from the owner or his family in most cases. You are not helping us pay for our indoor showroom either- we don't have one.
Not Your Normal Dealership Model
In most dealerships, which are modeled after a car dealership, you have a Sales Manager and Salesman between you and the owner. The salesman is paid on a commission. If the camper you are buying is used, the repairs come out of the commission- or the salesman's pocket. Obviously this leads to a conflict of interests regarding how well the camper is prepped for you. We can tell you from first-hand experiences from technicians on our own staff that have come from other dealerships, that there have been many arguments "back in the shop" about what is going to get fixed and what isn't at other places. This isn't really a knock on anyone else with regards to how well they want to serve you, we know they are all working hard too. It is just the truth that we have cut out most of these aspects in our dealership which creates more value and often places more $$ in your pocket whether you buy new or used!
“It's used, they should expect it to be in “used” condition.” Really?!?!
Not at Oak Lake RV- Is this really the can of worms you were looking for? Most dealers just don't have the time(staffing) or interest(too much $$ invested) in making a used model operate like a new one. Many will send it to auction before investing too much in hidden repairs. NOT US!
Not only is the service staff knowledgeable, but so is the sales staff- if that is what you want to call us. Tour guide might be more appropriate in our low-pressure atmosphere. The owner does most of the selling along with his son and our shop manager, Bill, also can be found out in the yard. Everyone in this group literally knows an RV inside-out and have rebuilt and repaired them over the years and still do! We wear many hats to stay streamlined, and our customers really respond to all the knowledge that is shared!
Best in Value
Located in central Minnesota, we strive to always offer you the best value. Whether the value is the best up front, or the value was built into the RV by our expert staff in the way of hidden issues removed or repaired before you are handed the keys, WE ARE CONFIDENT that you will be $$ ahead whether you choose a used motor home or new or used travel trailer, park model, truck camper, tent camper, or fifth wheel from Oak Lake RV!